Terms and Conditions

  1. Acceptance: By using or attempting to redeem this 20% voucher, you agree to accept and be bound by these terms and conditions.
  2. Offer Period: Promotion starts 26th November 3pm & ends Monday 30th November 11.59pm ACDT.
  3. Conditions: Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers of discounts previously offered by ARA Experience. Promotions may not be combined with any other offers unless explicitly noted or accepted by an ARA Experience Director. This promotion applies to ARA Experience custom wedding dress and accessories, available on www.araexperience.com only.
  4. Offers are non-transferable: All monetary amounts specified in these terms and conditions are in Australian dollars ($AUD).
  5. Excluded items: 20% Black Friday/Cyber Monday promotion is not applicable to shipping and delivery costs.
  6. Redemption: To redeem our BFCM 20% discount voucher, all three points under point 6 ‘Redemption’ must be undertaken.
    (6.1) Design a dress using our Dress Builder here, and proceed to click ‘SCHEDULE A DESIGN CALL’ button to book your complimentary and obligation-free design consultation call with us.
    (6.2) You must contact us within the ‘Offer Period’ (see point 2) to be eligible for the 20% voucher. This can be done by clicking on the ‘SCHEDULE A DESIGN CALL’ button link found in point (6.1) or by e-mailing [email protected]
    (6.3) $250 deposit must be paid and received before 31st December 2020 11.59pm ACDT for 20% voucher to be used at a later period. Please see point (10) for more information. 
  7. Expiry: There will be no expiry to this 20% discount voucher if all steps from ‘Redemption’ (see point 6) have been fulfilled. If one or more steps have not been fulfilled, then discount voucher will be void. 
  8. Shipping:
    (8.1) It is the responsibility of the customer to ensure postal details are correct. If you are not available to accept the parcel it will be delivered to your nearest postal facility. It is the customer’s responsibility to arrange collection within the given time period. Redelivery of the order will be charged at the customer’s expense.
    (8.2) 20% discount is not applicable to shipping and delivery costs.
  9. Changes: ARA Experience Pty Ltd reserves the right to vary the terms and conditions of the offer by the company’s discretion. ARA Experience also reserves the right to stop the promotion at any time. 
  10. Deposit Payment: $250 deposit must be paid and received before 31st December 2020 11.59pm ACDT for 20% voucher to be used at a later period. In addition:
    (10.1) This $250 deposit payment is non-refundable as it is payment for the preparation and deliver of your Designer’s Kit. If you continue with the purchase, this will be taken off the total cost of your wedding dress order. Find out more about the Designer’s Kit here. 
    (10.2) If I do not provide a signed copy of the contract, the $250 deposit payment will be your formal agreement to the contract. Contract will be given upon contacting us following instructions in point (6.2). 
  11. Change of mind: Purchases made during a promotional period do not qualify for change of mind refunds under the company’s terms and conditions. This does not affect your statutory rights.